Email us here: support@tingieart.com

Or,

Submit Contact us form: https://www.tingieart.com/contact

Yes, some items can be customized. Please email your request to support@tingieart.com, and we’ll do our best to accommodate your requirements.

All paintings are carefully rolled and shipped in sturdy, protective tubes.
Craft pieces are securely packaged using bubble wrap, cushioning materials, and sturdy boxes to protect every detail during transit. Each item is carefully handled to ensure it arrives safely and intact.

If your artwork arrives damaged, don’t worry, we’re here to help. Please send us clear photos and a video of the unpacking process at support@tingieart.com, and our team will take care of it as quickly as possible.

Please review our Return and Refund polices here: https://www.tingieart.com/return-and-refund-policy

Currently, we only offer shipping within the USA. We hope to expand our shipping options in the future!

Artists can sign up to join our Creative Community here: https://www.tingieart.com/artists. We will reach out to you once your application is reviewed by our team.

Or,

Email us at support@tingie.com

Please reach out to us at support@tingieart.com and we’ll walk you through the process and policies.